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April 21, 2014

How Many Licks Does it Take for a Review?

Pop1Ask the wise owl, “How many licks does it take to get to the center of a Tootsie Roll Pop?” and he always answers the same: “THREE(hee)!” For proof, see the original video…

But how many sales does it take to get one review on your website? The answer is a little over two thousand. That’s right, two thousand sales. Have you already given up on the idea of ever having reviews on your site again? Don’t! I have an idea that will have your site full of reviews in no time.

From my research, I have concluded that it takes a little over two thousand sales of any one item or for every two thousand products you sell site-wide, to net one review. This is just an average, but that might be why you have little to no reviews. It’s not your fault, it’s the stats fault–a numbers game. Unless your site is wildly popular and you’re selling like crazy, reviews are just not going to magically appear (pun intended).

Don’t feel hopeless. Have no fear. I am hear to help! First off, you need a strategy; a reason for customers to write reviews.

Customers only respond to a few things:

  • Discounts
  • Special Offers
  • Incentives: Free Magic, Drawings, Member Forum
  • Mores Discounts

One last thing… The personal touch. That’s right, customers respond to a personal touch. They want to know you care. And you do! Or you wouldn’t be in the magic business.

Here’s what you do: After you have answered all of your incoming email, pick your last ten orders that have been delivered and send the customer a personal email. Something like, “Hello, I see you received your last order. What did you think of MAGIC TRICK NAME?” It only takes a few minutes to write a quick, two-sentence email. Make a general letter and fill in the personal details. This will most likely result in at least five responses. Answer back with a follow-up, thanking your customer and state that you will include their comments in a products review.

Done! You just got at least five new reviews in less time than it took to read this post.

Talk Back Questions: In your experience what is the ratio of sales to reviews? What are your favorite review incentives?

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